Welcome to Opt1mize CX

Elevate your Customer Experience and other business processes with expert solutions and competitive staff while you save up to 60% of your overhead costs!

Opt1mize CX is a premier provider of business solutions dedicated to enhancing customer experiences across all industries.
60%
Increase Sales
91%
Retention Rate
6B+
Reveneu Driven
Who we are

We are the best in the industry to provide you with affordable yet top-notch business solutions.

With over 50 years of combined experience in Business Process Outsourcing, our team is dedicated to providing top-notch services to help businesses in the USA, Canada, United Kingdom, Australia, and New Zealand scale and succeed. Our location in Davao City, Philippines offers a deep talent pool with a solid educational background, reliable internet facilities, and minimal to zero natural disasters that could potentially disrupt your operations.

50+
Years of Experience

Advantages of working with us

Opt1mized CX is a leading customer experience consultancy dedicated to transforming how businesses engage with their customers.

Flexibility in contract terms

  • Ramp up the number of employees anytime at the fastest possible timeline so we can match if not get ahead with your growth projections’ timelines.
  • Downsize your number of staff at any given time so we can help you cut your cost faster during difficult times.
  • End the contract anytime. We won’t tie you up with long transition periods should you feel the need of moving forward to a different direction.
  • Competitive Staff

  • We will provide you with the best candidates in your industry with at least 3 years of experience and some even have leadership experience in their fields.
  • Interview and hire candidates of your choice

  • Customizable work set-up options

  • Choose whether you want your staff to work on-site, work from home, or Hybrid.

  • Pricing

  • Though we have standard flat rate per employee, we will find a way to work with you based on your budget.

  • Personalized Approach

    We understand that every client is unique and has specific needs and requirements. We take a personalized approach to each project, tailoring our services to meet the individual needs of our clients.

    What we offer

    Our Expertise

    Opt1mized CX is comprised of a diverse team of professionals with extensive backgrounds in various fields.

    Customer Service/Experience

    Customer Service/Experience

    Learn more

    Back-office services

    (Accounting, Bookkeeping, Admin)

    Back-office services

    (Accounting, Bookkeeping, Admin)
    Learn more

    Sales

    Lead Generation

    Lead Generation

    Learn more

    Marketing

    Marketing

    Learn more

    Social Media Management

    Social Media Management

    Learn more

    Recruitment

    Recruitment

    Learn more

    Executive Assistants

    Executive Assistants

    Learn more

    Technical Services

    (Web Design, Management, Development)

    Technical Services

    (Web Design, Management, Development)
    Learn more

    Core Values

    Integrity

    We are Ethical and Transparent in everything that we do even if no one is around to see it. In Opt1mize CX doing the right thing supercedes anything.

    Client First

    Our clients are the foundations of Opt1mize CX. We value the biggest reason why we strive hard for success and excellence.

    Team Work

    Working cohesively and collaboratively towards something bigger. Teamwork brings together different skills and perspectives that you would not get if it was just an individual on their own. Collaborating as a team can result in an increase in innovation, team bonding, learning & development, and a greater sense of achievement.

    Continuous Improvement

    We value our people's growth by providing them regular self-improvement trainings and help them learn new skills that can further equip them to become a valuable asset to our clients and for the organization.

    Testimonial

    Client Feedback & Reviews

    Our commitment to excellence has earned us the trust of numerous clients. Here’s what some of them have to say.